Shipping Policy

Effective Date: December 25, 2025
Expiration Date: December 25, 2025

At Hubelunie, we recognize that the shipping process is a crucial part of your overall shopping experience. Our goal is to ensure that every item you order reaches you safely, promptly, and in perfect condition. This comprehensive Shipping Policy provides detailed guidance on how we process and ship your orders, estimated delivery timelines, shipping options, fees, tracking, handling lost or damaged packages, and international shipping considerations.

We are committed to transparency and providing all the information you need to enjoy a smooth and worry-free delivery experience.

1. Shipping Destinations 🌍

Domestic Shipping:

  • We currently ship to all 50 states within the United States, including Alaska and Hawaii.

  • All deliveries are handled by trusted national carriers to ensure timely and secure arrival.

International Shipping:

  • We are actively expanding to offer international shipping to select countries.

  • Estimated delivery times, customs duties, and taxes vary by destination. Customers will be notified of any applicable fees before checkout.

  • Subscribe to our newsletter on hubelunie.com to receive updates on the countries we ship to.

Special Note: Remote areas may experience extended delivery times. In such cases, Hubelunie will communicate proactively to manage expectations and provide tracking updates.

2. Order Processing Timeline ⏱️

  • After payment confirmation, all orders are processed within 1–2 business days.

  • Orders placed during weekends, public holidays, or special sales events may require additional processing time.

  • Customers will receive a confirmation email once the order has been dispatched, including detailed shipping information and tracking details.

  • Our warehouse team carefully inspects each order for quality assurance before shipping. This ensures your items arrive in perfect condition.

3. Shipping Methods & Estimated Delivery Times 🚚

We provide multiple shipping options to accommodate different delivery needs:

3.1 Standard Shipping 📦

  • Delivery estimate: 3–5 business days

  • Cost-effective and reliable for most orders.

  • Ideal for customers not in urgent need of delivery.

3.2 Expedited Shipping ⚡

  • Delivery estimate: 2–3 business days

  • Faster processing for customers who require items sooner.

3.3 Express Shipping 🚀

  • Delivery estimate: 1–2 business days

  • Our fastest option for urgent or last-minute orders.

Important Considerations:

  • Delivery times are estimates and may vary due to:

    • Weather conditions

    • Carrier delays

    • Holidays or peak seasons

    • Remote delivery locations

Pro Tip: Combining multiple items in a single order can reduce shipping costs and streamline delivery.

4. Shipping Costs & Free Shipping 💸

  • Shipping fees are calculated automatically at checkout based on delivery location and chosen shipping method.

  • Free Standard Shipping is available for orders exceeding a specified minimum amount (as noted on our website).

  • Expedited and Express shipping fees are calculated separately.

Additional Notes:

  • Some heavy or oversized items may incur additional handling fees.

  • Shipping promotions and discounts may be applied periodically; check hubelunie.com for updates.

5. Tracking Your Order 🔍

  • Every shipped order receives a unique tracking number via email.

  • Customers can monitor the status of their shipment in real time using the carrier’s tracking system.

  • Tracking ensures visibility into the estimated delivery date, current location, and any delays.

Tips for Effective Tracking:

  • Save your tracking email for reference.

  • Contact our support team if tracking information appears inaccurate or has not updated within 24–48 hours of dispatch.

6. Incorrect Address & Delivery Issues 🏠

  • Ensure your shipping address is complete and accurate (including apartment or suite numbers).

  • Hubelunie is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

  • Orders returned due to incorrect addresses may incur re-shipment fees.

  • Our team will provide guidance on how to update your address before the order ships if notified promptly.

7. Lost, Damaged, or Incorrect Packages ⚠️

If your order is:

  • Lost in transit

  • Delivered damaged

  • Incorrect or incomplete

Please contact us within 48 hours of delivery. Include:

  • Your order number

  • Photos of the damaged item or packaging

  • A description of the issue

Our Promise:

  • We will arrange replacements or issue full refunds promptly.

  • For damaged items, we may request return of the original packaging to ensure a smooth claims process with the carrier.

8. International Orders & Customs ✈️

For international shipments (coming soon):

  • Customs duties, import taxes, and fees are the responsibility of the customer.

  • Delivery times may vary depending on customs processing and local postal services.

  • Hubelunie will provide all necessary documentation to assist customs clearance.

Pro Tip: Customers ordering internationally should verify local regulations regarding shipments of the purchased items.

9. Customer Support & Rights 🤝

As a valued Hubelunie customer, you have the right to:

  • Receive timely updates on your shipment

  • Request assistance for delivery issues

  • Track your package throughout the shipping process

Our dedicated support team is available to answer questions via:

We aim to provide transparent, fast, and friendly support to resolve any shipping-related concerns.

10. Policy Updates & Changes 🔄

  • Hubelunie may update this Shipping Policy periodically to reflect:

    • Improvements in shipping processes

    • Carrier or logistics changes

    • Legal and regulatory compliance requirements

  • The latest version will always be available on our website at hubelunie.com.

11. Final Notes 📝

At Hubelunie, we understand that shipping is more than just delivery—it’s an experience. Our aim is to:

  • Ensure your order arrives safely

  • Provide multiple shipping options

  • Communicate clearly at every step

  • Resolve any issues quickly and fairly

By choosing Hubelunie, you can shop with confidence knowing your purchases are handled with care from our warehouse to your doorstep.