Hubelunie Sales Policy

Effective Date: December 25, 2025
Expiration Date: December 25, 2025

At Hubelunie, we are deeply committed to providing a secure, transparent, and fully satisfying shopping experience for our customers. This Sales Policy outlines all important aspects of purchasing from hubelunie.com, including product availability, pricing, payment procedures, promotions, order cancellations, customer rights, and support.

This document is designed to provide clarity and trust, helping customers make informed decisions while shopping. By placing an order, you agree to comply with this policy along with our Privacy, Refund, and Shipping Policies.

1. Product Availability 📦

  • All items listed on Hubelunie are subject to availability at the time of purchase.

  • Occasionally, an item may become out of stock after your order has been placed. In such cases:

    • We will notify you immediately via email, phone, or SMS.

    • You may choose to receive a full refund or select a suitable alternative of equal or higher value.

  • Certain products, such as limited editions, seasonal items, or pre-orders, may have:

    • Estimated delivery dates clearly indicated on the product page

    • Special conditions for pre-order payments and refunds

  • Hubelunie works with trusted suppliers and warehouses to maintain inventory levels, but high-demand periods (holidays, flash sales) may cause temporary shortages.

Example: If a product shows as “In Stock” during checkout but becomes unavailable due to sudden demand, Hubelunie will notify the customer within 24 hours and provide refund or alternative options.

2. Pricing and Taxes 💲

  • All prices are displayed in USD ($) and include applicable U.S. sales tax.

  • Prices may change periodically based on supply, demand, or market conditions.

  • Orders already confirmed and paid will not be affected by subsequent price adjustments.

  • Pricing errors may occur occasionally due to technical issues. If an error is detected after purchase, Hubelunie reserves the right to cancel the order and issue a full refund.

Example: A product may display $49.99 online but was intended to be $59.99. If such a discrepancy is noticed post-order, Hubelunie will notify the customer immediately and offer options: cancel with refund or confirm the purchase at the corrected price.

  • Additional taxes, duties, or fees may apply for international or cross-state purchases if and when international shipping is enabled.

3. Order Confirmation and Verification 📧

  • After completing a purchase, customers will receive a confirmation email summarizing:

    • Order number and items purchased

    • Total amount charged

    • Payment method

    • Estimated shipping/delivery date

  • This confirmation acknowledges receipt of your order but does not guarantee acceptance. Hubelunie reserves the right to cancel orders under the following conditions:

    • Out-of-stock items

    • Payment verification failures

    • Suspected fraud or unauthorized transactions

    • Errors in pricing, product descriptions, or promotional codes

Tip: Always check your order confirmation and contact support immediately if information is incorrect.

4. Payment Methods and Security 💳

  • Full payment is required at the time of checkout.

  • Accepted methods include:

    • Major credit/debit cards: Visa, MasterCard, American Express, Discover

    • PayPal

    • Apple Pay

    • Google Pay

    • Other secure gateways listed on hubelunie.com

  • All transactions are processed using SSL encryption and advanced fraud detection systems to protect your financial information.

  • Orders with failed payment verification will not be processed and may be automatically canceled.

Example Scenario: If a credit card is declined due to insufficient funds, Hubelunie will notify the customer immediately to attempt an alternative payment method before canceling the order.

5. Promotional Offers, Discounts, and Coupons 🎁

  • Discount codes and promotions must be applied at checkout; they cannot be applied retroactively.

  • Only one promotion code is allowed per order unless otherwise stated.

  • Promotional offers may have specific terms, such as minimum order value, product exclusions, or time limits.

  • Hubelunie reserves the right to modify or cancel promotions without prior notice.

Example: If a 20% off coupon is applied to an order containing both eligible and non-eligible products, the discount will only apply to eligible items.

Pro Tip: Subscribe to our newsletter at hubelunie.com to receive updates on exclusive promotions and flash sales.

6. Order Cancellations ❌

  • Orders can be canceled within 12 hours of placement or before shipment.

  • Once an order has been shipped, cancellations are not possible, and the Return Policy applies.

  • To cancel, contact our support team immediately with your order number for verification.

  • Successful cancellations result in a full refund to the original payment method within 5–10 business days.

Scenario Example:

  • Customer orders an item at 10:00 AM and requests cancellation at 10:30 AM — order is canceled, full refund issued.

  • Customer requests cancellation after shipment — cannot cancel; must follow return procedure.

7. Customer Support 🤝

We prioritize accessible, professional, and helpful support.

Contact options:

Support Services Include:

  • Resolving payment issues

  • Order confirmation and verification

  • Assistance with promotional codes

  • Guidance on cancellations, refunds, and exchanges

Our goal is same-day or next-business-day response whenever possible.

8. Special Terms for High-Demand and Pre-Order Products ⏳

  • Limited stock items may sell out quickly. Orders are processed first-come, first-served.

  • Pre-orders require full or partial payment in advance; delivery estimates are provided on product pages.

  • Refunds for pre-orders follow standard return policies unless otherwise noted.

Example: A pre-order for a collectible item may ship 6–8 weeks after payment. Customers are notified of expected delivery windows and any delays.

9. Fraud Prevention and Security Measures 🔒

  • Hubelunie uses advanced monitoring to detect fraudulent or unauthorized transactions.

  • We reserve the right to cancel suspicious orders and notify the customer promptly.

  • Customers must ensure that billing, shipping, and contact information is accurate and verifiable.

Example: Orders with mismatched billing/shipping addresses may be flagged for verification before shipment.

10. Policy Updates 🔄

  • This Sales Policy may be updated periodically to reflect:

    • Operational improvements

    • Legal requirements

    • Changes to promotions or sales practices

  • The latest version is always available at hubelunie.com

  • Customers are encouraged to review the policy before placing any order.

11. Commitment to Customer Satisfaction 🌟

At Hubelunie, our objective is to provide:

  • Transparency in product availability, pricing, and payment

  • Security in all transactions

  • Fairness in cancellations, promotions, and refunds

  • Prompt customer support for all inquiries

We continually improve our policies to ensure peace of mind with every purchase, helping customers shop confidently and securely.